A: We are based in Queensland, Australia.
Q: How can I contact you?
A: You can click here to be taken to our contact tab on our website, OR you can send us an email directly to hello@ivyjeandreams.com.au. We check our emails daily, but please allow 24 hours response time as life with three under five keeps our hands full!
Q: How do I know what size to purchase?
A: Our sizes are standard AU sizes unless otherwise stated in the product description.
Please refer to our sizing page for more information.
Q: Do you have a returns policy?
A: Yes we do! Please refer to our returns policy page for more information.
Q: How much does shipping cost and do you offer express?
A: We ship domestic parcels at a flat rate of $10.00 for standard shipping or $15 for express. We ship internationally at a flat rate of $20.
Please refer to our shipping page for further information.
Q: Do you offer free shipping for larger orders?
A: When you spend over $150 in one transaction, free shipping is automatically applied to your cart!
Q: Do you offer wholesale
A: Yes! Please get in touch if you would like more details.
Q: Do you have a showroom to visit?
A: No, we don’t currently have a showroom. You can find a list of our stockists here.